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KAKAMEGA MUNICIPALITY
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KAKAMEGA MUNICIPALITY
  • Home
  • Who We Are
    • Background
    • About Us
    • Service Matrix
    • Board Members
    • MUNICIPAL MANAGER
    • Our Services
    • Staff Mail
  • Section Units
    • ICT
    • Engineering
    • ENFORCEMENT AND OPERATION
    • Public Health
  • Resources
    • SERVICE CHARTER
    • Board Minutes
    • Citizen Fora Calendar
    • BUDGET DOCUMENTS
    • FINANCIAL STATEMENTS
    • PLanning Documents
    • Tenders
    • PROJECTS
    • Advertisements
  • Projects
  • FAQ’S
  • Contact Us

PREAMBLE

This service delivery charter puts into place standards that will guide the ICT Unit in providing quality services to its employees.

The Charter provides information on a range of services offered, charges levied and the timelines for the services by the Municipality ICT Unit to Municipality Staff and the general public.   

VISION

To be an efficient Municipality, offering quality services to its internal and external stakeholders.

Mission

To provide quality services that are accessible, effective, efficient and sustainable.

Core Functions

  1. Managing ICT projects
  2. Repair and maintenance of ICT hardware equipment
  3. Capacity building on ICT skills and development
  4. Designing, installing and maintaining of the Municipality network infrastructure
  5. Offer ICT user support

Our core values

  • Client focus
  • Team spirit
  • Seamless service
  • Responsiveness
  • Integrity

Service Matrix

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MOTTO:

Quality Service Is Our Priority

Any enquiries/ correspondences/complaints and complements may be directed to the; –

HEAD OF ICT

TELEPHONE: 0562-030-222

Email: kakamegamunicipality@kakamega.go.keWebsite: www.kakamega.go.ke/kakamegamunicipality

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